Terms of Use for Location-Based Services
Article 1 (Purpose)
The purpose of these terms is to regulate the rights, obligations, and responsibilities of the LANE4 Company Co., Ltd (referred to as the "Company") and the member (referring to those who agree to the LANE4 service terms, hereinafter referred to as the "Member") in utilizing the location-based services (referred to as the "Service") provided by the Company.
Article 2 (Specification, Effect, and Amendment of the Terms)
1. These terms take effect when the member or the individual location information subject who has applied for the service agrees to these terms and is registered as a user of the service in accordance with the prescribed procedures of the Company.
2. The Company shall publish these terms on the initial screen of the service or through other means to ensure that members can easily access and understand the contents.
3. If a member clicks the "Agree" button for these terms online, it is deemed that the member has read and fully understood the contents of these terms and agreed to their application.
4. The Company may amend these terms within the scope that does not violate relevant laws and regulations, such as the "Act on the Protection and Use of Location Information," the "Content Industry Promotion Act," the "Act on Consumer Protection in Electronic Commerce," the "Consumer Basic Act," and the "Act on Regulation of Standardized Contracts."
5. If deemed necessary, the Company may change these terms. In the event of such changes, the Company shall provide notice along with the existing terms, the revised terms, the effective date of the revised terms, and the reasons for the revision on the service website for a significant period of time starting from 7 days prior to the effective date. However, if the revised terms are disadvantageous to the member, the Company shall post the notice on the service website or send the notice electronically (via email, SMS, etc.) to the member at least 30 days prior to the effective date.
6. Even if the Company has given notice or notification to the member according to the preceding paragraph and clearly stated that if the member does not express their refusal within the notice or notification period until the date of the revised terms' application, it will be deemed that the member has accepted the revised terms. However, if the member does not agree to the revised terms, the member may terminate the service agreement.
Article 3 (Supplementary Rules)
For matters not specified in these terms, the provisions of the "Act on the Protection and Use of Location Information," the "Electric Communications Business Act," the "Act on Promotion of Information and Communication Network Utilization and Information Protection," the "Personal Information Protection Act," and other relevant laws and regulations, as well as the operating policies and rules established by the Company (referred to as "Detailed Guidelines"), shall apply. Matters regarding the handling and protection of personal information shall be disclosed through the Privacy Policy.
Article 4 (Qualifications for Membership)
Those who can join the service are the owners of mobile phones or other devices (referred to as "Terminals") that can be used to access location-based services.
Article 5 (Service Registration)
1. Those who can join the service are the owners of mobile phones or other devices (referred to as "Terminals") that can be used to access location-based services.
2. By agreeing to the terms set by the Company and receiving the Company's approval, the effect of service registration is established.
3. The Company may refuse a user's application for registration in the following cases:
1) Cases where false information or someone else's name is used for the application.
2) Cases where the registration details are omitted or incorrectly provided.
3) Other cases where the user fails to meet the requirements for application set by the Company.
Article 6 (Termination of Service)
If a member wishes to terminate the service, the member may apply for service termination through the prescribed procedures announced by the Company (such as the service website), and the Company shall promptly process it in accordance with the relevant laws and regulations.
Article 7 (Contents of the Service)
1. The service is available 24 hours a day, 365 days a year. However, the service may be temporarily suspended due to the company's business or technical reasons, and the service may also be temporarily suspended during the periods designated by the company for operational purposes. In such cases, the company will provide prior or subsequent notice.
2. The services provided by the company are as follows:
1) Service Name: Location Sharing Service
2) Service Content: Providing the member's location to other members who have entered into a service agreement with the company in accordance with the service terms and conditions for taxi reservation intermediation.
3) Location information may have errors due to advancements in related technologies.
Article 8 (Service Fees)
1. The services provided by the company are generally free of charge. However, for separate paid services, the user must pay the fees specified for those services, and there may be data communication fees or other communication costs incurred during the service usage process.
2. The company may collect the fees for paid services through the electronic payment methods specified by the electronic payment service provider contracted by the company or by consolidating them in the invoices issued by the company.
3. Cancellation and refund of the fees paid through the use of paid services shall be governed by the company's payment terms and other relevant laws and regulations.
4. Requests for refunds due to personal information forgery or payment fraud, or requests for the payment details of the payer, may be rejected unless required by law.
5. Data communication fees incurred during the use of wireless services are separate and subject to the policies of the mobile network operators to which the member has subscribed.
6. Fees incurred for posting content via MMS or similar methods are subject to the policies of the mobile network operators to which the member has subscribed.
Article 9 (Restriction and Suspension of Service Usage)
The company may restrict or suspend a member's service usage, or terminate the service agreement without prior notice, if the member falls under any of the following categories:
1) Registering for the service using someone else's name, information, etc.
2) Disrupting another person's service usage or using another person's personal information without authorization.
3) Engaging in acts that violate laws, public order, or morals through the service. 4) Causing harm to the company or a third party through the service. 5) Intentionally or negligently obstructing the operation of the service.
Article 10 (Changes and Suspension of the Service)
1. The company may restrict, change, or suspend all or part of the service in the following cases:
1) When it is necessary for the inspection, maintenance, or construction of service equipment.
2) When there are power outages, equipment failures, or excessive usage that impede normal service operation.
3) When the telecommunications service provider designated by the Period Telecommunications Business Act suspends the telecommunications service.
4) When it becomes impossible to maintain the service due to the termination of a service partnership, the company's internal circumstances, or significant reasons according to the law.
5) When there are force majeure events or national emergencies.
2. In cases where the service is restricted, changed, or suspended as stated in Paragraph 1, the company shall notify the reasons, period of restriction, etc., through the internet or other means. However, if the service restriction, change, or suspension is due to reasons beyond the company's control (such as intentional or non-negligent disk failure, system downtime, etc.) and it is not possible to provide prior notice, the company shall provide notice afterwards. In such cases, the company shall not be held responsible for the service changes or suspensions.
Article 11 (Notification of Changes in Service Content, Etc.)
1. In the event that the company changes or terminates the service content, the company may notify the changes or termination of the service content through electronic means (email, SMS, etc.).
2. In the case of notifying the changes to an unspecified number of people, the company may notify the members through the service website or other announcement pages of the company. However, for matters that significantly affect the member's transactions, the company shall post the notice on the service website for a considerable period of time or provide individual notification through electronic means (email, SMS, etc.).
Article 12 (Protection of Member's Personal Location Information)
The company strives to protect the member's personal location information in accordance with the relevant laws and regulations.
Article 13 (Use or Provision of Personal Location Information)
1. The company may use the member's location information for providing the service, and by agreeing to these terms, the member is deemed to have consented to this.
2. The company will not use the personal location information provided by the member for purposes other than providing the service without the member's consent.
3. The company will not provide the personal location information provided by the member to third parties for purposes other than providing the service without the member's consent. However, the following cases are exceptions:
1) When there is a request from an investigative agency in accordance with the procedures and methods prescribed by law, based on legal regulations or for investigation purposes.
4. When the company provides the member's personal location information to a third party for the purpose of providing the service, the company will notify the member of the recipient, the date of provision, and the purpose of provision to the member's designated email address.
5. The following are the details and purposes of providing the member's personal location information to a third party for the purpose of providing the service:
1) Recipient: The company and other service members matched for service usage. 2) Purpose of Provision: Confirming the current location of the matched member for service usage.
6. However, in the following cases, the company may notify the member through the member's designated mobile phone or email, if the member has requested in advance:
1) When the communication device that collected the personal location information does not have the capability to receive text, voice, or video.
2) When the member has requested in advance to be notified through online postings or other methods regarding their transactions.
Article 14 (Retention of Confirmation Material for the Use and Provision of Personal Location Information)
1. The company, based on Article 16, Paragraph 2 of the Location Information Act, retains records of the collection, use, and provision of location information confirmation materials for a period of 6 months from the recording date for the purpose of settling fees with other business operators or service members and handling complaints.
2. In the event that a member withdraws all or part of their consent in accordance with the provisions of Article 24, Paragraph 4 of the Location Information Act, the company promptly destroys the collected personal location information and location information usage/provision confirmation materials (limited to the withdrawn part of personal location information and location information usage/provision confirmation materials). However, if there is a need to retain it under the provisions of other related laws such as the National Tax Basic Act, Corporate Tax Act, Value-Added Tax Act, or other related laws, it is preserved in accordance with the relevant laws.
Article 15 (Retention Period and Usage Period of Personal Location Information)
The company immediately destroys the personal location information, other than the location information usage/provision confirmation materials that must be retained under the provisions of Article 16, Paragraph 2 of the Location Information Act, when the purpose of collecting, using, or providing personal location information according to Article 23 of the Location Information Act is achieved.
Article 16 (Company's Obligations)
1. In the event of a member's complaint related to the service, the company must process it promptly, and if prompt processing is difficult, notify the member of the reasons and processing schedule.
2. The company complies with the relevant laws related to the operation and maintenance of the service, including the "Location Information Protection and Use Act," "Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.," "Telecommunications Secrets Protection Act," "Electric Communications Business Act," and "Personal Information Protection Act."
3. The company may utilize the personal information of members collected at the time of contract conclusion for the purpose of enhancing member services, providing information on new products or events, conducting surveys, and performing member-oriented marketing. However, if there is a need to use or provide beyond the scope of member consent or to provide it to a third party, prior consent from the member must be obtained. In this case, the member may refuse the company's request for consent.
4. When providing personal location information to a third party, the company immediately notifies the member of the recipient, time, and purpose of the provision through the communication terminal device that collected the personal location information. However, in cases falling under subparagraphs 1 or 2 below, the company notifies the member in advance through the communication terminal device or email address specified by the member.
1) When the communication terminal device that collected personal location information does not have the function of receiving text, voice, or video
2) When the member has requested in advance to be notified through online posting, etc.
Article 17 (Member's Rights)
1. A member may withdraw all or part of their consent to the use and provision of the company's member personal location information through wired or wireless internet, etc. In this case, the company destroys the collected personal location information and location information usage/provision confirmation materials.
2. A member may demand the temporary suspension of the use and provision of the company's member personal location information through wired or wireless internet, etc.
3. A member may request the company to provide access, notification, or correction of the following information.
1) Confirmation materials related to the collection, use, and provision of location information for the member
) The reason and content of providing personal location information to a third party, as well as the reason and content of the member's withdrawal of all or part of the consent, in accordance with the provisions of the Location Information Act or other laws
Article 18 (Member's Obligations)
1. A member must pay the fees by the specified due date according to the service usage agreement, and if the billing address or contact information provided to the company changes, the member must notify the company.
2. When providing necessary information for using the service, a member must provide accurate and complete information consistent with the current facts, and in the event of any changes, update it promptly.
3. A member must manage the communication terminal device to maintain normal operation, and in case of any malfunction that affects the service provision, promptly perform maintenance, replacement, etc., to ensure smooth service.
4. A member must not engage in the following actions while using the service.
1) Providing false information when applying or changing registration
2) Damaging the honor of others or causing harm
3) Disseminating information, sentences, images, voices, etc., that violate public order and morals to others
4) Registering or disseminating computer virus-infected data that causes the malfunction or destruction of equipment related to the service
5) Impersonating others or falsely indicating a relationship with others
6) Circulating false information for the purpose of benefiting oneself or causing harm to others
7) Unlawfully utilizing or leaking personal location information of others acquired in connection with the service
8) Other illegal or unfair acts
A member must comply with the relevant laws, the provisions of this agreement, precautions posted on the service, and matters notified by the company, and must not engage in actions that interfere with the company's business operations.
Article 19 (Company's Address and Contact Information)
1. The company's trade name, address, telephone number, and other contact information are as follows:
1) Trade name: LANE4 Company Co., Ltd
2) Address: 5th floor, S-Village, Gwanghwamun Post Office, Jongno 6, Jongno-gu, Seoul, South Korea
3) Telephone number: 02-6253-2000
2. The company has designated a person in a position capable of taking actual responsibility for the protection of personal location information and has appointed them as the location information management officer to establish and implement technical and managerial measures to protect personal location information and handle complaints from the subject of personal location information. The name and contact information are as follows:
1) Name: Kwon Oh-sang
2) Position: CEO
3) Contact number: 02-6253-2000
Article 20 (Prohibition of Transfer)
Members and the company cannot transfer, delegate, or dispose of all or part of the status, rights, or obligations under these terms and conditions to a third party for the purpose of assignment, delegation, or provision of collateral in connection with the member's service subscription.
Article 21 (Indemnification)
1. If a member violates the provisions of these terms and conditions due to intentional or negligent acts, resulting in damage to the company, the member must compensate the company for all damages incurred.
2. If a member's illegal actions or violations of this agreement due to intentional or negligent acts result in the company receiving various objections, including claims for damages or lawsuits from third parties other than the member, the member must compensate the company for the damages incurred.
3. If the company violates the provisions of Articles 15 to 26 of the Location Information Act or causes damage to a member due to the services provided by the company, the member may claim damages from the company. In this case, the company is responsible for the member's damages unless it can prove the absence of intention or negligence.
Article 22 (Disclaimer)
1. The company is not responsible for damages incurred by members due to the following circumstances when providing services:
1) In the case of force majeure or a state equivalent to force majeure
2) In the case of intentional disruption of services by a third party who has entered into a service partnership agreement with the company to provide services
3) In the case of obstacles to service use due to the member's fault
4) In cases other than those specified in items 1 to 3 where there is no intention or negligence on the part of the company
2. The company does not guarantee the reliability, accuracy, etc., of information, data, facts posted on the service and is not responsible for damages incurred by members due to this.
Article 23 (Dispute Resolution and Others)
1. In the event of a dispute between the company and a member regarding service use, the company will sincerely discuss the resolution of the dispute with the member.
2. If an agreement cannot be reached between the parties or if it is impossible to reach an agreement in the case of a dispute related to location information, the company may apply for mediation to the Korea Communications Commission under Article 28 of the Location Information Act or apply for mediation to the Personal Information Dispute Mediation Committee under Article 43 of the Personal Information Protection Act.
3. If the dispute is not resolved even after the above measures, both the company and the member can file a lawsuit in accordance with the Civil Procedure Act.
Supplementary Provisions
Article 1 (Effective Date) These terms and conditions will be effective from March 22, 2021.